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Frequently Asked Questions
Recommended Products for Subscription
Alagang Unilab Rewards is Unilab’s loyalty program that allows members to earn and use points when they purchase eligible products through the Alagang Unilab Webstore.
The Program is open to individuals who are eighteen (18) years old and above.
No. Membership is free.
To join, create an account through the Alagang Unilab Webstore and provide complete and accurate information. Mobile number verification through a One-Time Password (OTP) is required to activate your membership.
Alagang Unilab Webstore refers to the online store accessible through the official Unilab website https://www.unilab.com.ph Marketplaces outside of this store are not included in the program.
No. Each member is allowed to have only one (1) Alagang Unilab Rewards account.
Yes. You’ll still need to create an account on the Alagang Unilab Webstore. Your existing Alagang Unilab Rewards profile will be linked to your Webstore account.
Points earned through Alagang Unilab Rewards Facebook Messenger can be viewed and redeemed through Alagang Unilab Rewards Facebook Messenger, while points earned through the Alagang Unilab Webstore can be viewed and used on the Alagang Unilab Webstore.
You earn points when you purchase participating Unilab products from participating stores:
a. Regular products: ₱20 spent = 1 point
b. Promo Packs: ₱50 spent = 1 point
One (1) point is equivalent to ₱1 in redemption value.
Points are awarded upon the successful validation and completion of an eligible Alagang Unilab Webstore transaction.
Only eligible purchases completed through the Alagang Unilab Webstore qualify for point earning.
Yes. Please note though that points earned through the Alagang Unilab Webstore are exclusive to the Webstore. They cannot be redeemed, transferred, or combined with points earned through other Alagang Unilab Rewards platforms, including Alagang Unilab Rewards Facebook Messenger.
Your accumulated points may be used toward eligible purchases made through the Alagang Unilab Webstore.
Yes. Points redeemed through the Alagang Unilab Webstore may be used in conjunction with other applicable discounts, promotions, or privileges, including Senior Citizen and PWD discounts, subject to applicable laws and regulations.
No. Alagang Unilab Rewards points are non-transferable.
No. Points cannot be exchanged or converted into cash.
No. Redeemed points cannot be reversed once the redemption has been successfully processed.
Yes. Accumulated points will expire after eighteen (18) months of account inactivity.
Yes. From time to time, Alagang Unilab Rewards may offer bonus points, including double points, on qualified purchases. Separate mechanics will apply to these campaigns and will be communicated through official Alagang Unilab Rewards channels.
Alagang Unilab Rewards reserves the right to validate eligible transactions and verify member eligibility before awarding points or rewards. Members may also be disqualified if they are not entitled to redeem rewards under the Alagang Unilab Rewards Terms & Conditions.
Yes, you may participate through the Alagang Unilab Webstore, subject to the applicable Webstore Terms & Conditions. However, points earned through the Webstore are exclusive to the Webstore and cannot be combined with points earned through other Alagang Unilab Rewards platforms.
You may refer to the Alagang Unilab Rewards Terms & Conditions for the Webstore for the complete terms governing membership, earning, point redemption, benefits, and other Program rules.
Create Account & Start Earning
Create your Alagang Unilab account and shop on the Webstore to start earning points with every eligible purchase.